Travel Industry council
of Ontario. Registration # 50012511
Cubacar Rental Conditions
You must meet the fallowing
conditions when you rent a car in Cuba. Please read carefully:
Car rentals will not be made for less than 3 days.
The minimum age of a driver is 21 years.
The gas that you leave in the deposit won't be refunded by
the renting company.
Insurance is mandatory.
A driving license must be shown when signing the rental contract.
The contract covers only one driver. Each additional driver
must be included in the contract at a cost of CUC 3 per day/per
driver.
You have the possibility to pick up the car either at an airport
office, which are open for 24 hours or at a town office, which
are open from 09.00h a.m. to 05.00h p.m.
If the car is left in a different province from the one in
which it was rented, you must pay for the return of the car
to its province of origin.
Cubacar/Transtur confirms only car categories, and
not models. Cubacar will try to satisfy your model requests,
but the confirmation you receive stands only for the car class.
You can pay the rent in cash, certified check, money order,
credit cards or by bank transfer.
When you rent the car you must make a warranty deposit payable
locally in Cuba. This amount will be refunded to you at the
end of the rental period. The warranty deposit prices vary between
CUC 200 und CUC 800. The payment for the warranty deposit and
the insurance can be made by credit card no issued by any American
banks. Credit cards Visa & MasterCard are accepted locally
in Cuba. You have to pay for the warranty deposit and the insurance
at point of rental in Cuba.
Cancellation penalties are:
Change of pick up/drop off office or change of rental time: CAD
25
- up to 14 days before renting the car 10% of the fare
- 13 up to 7 days before renting the car 15% of the fare
- 6 days or less before renting the car: Two days rental penalty.
- anytime at least CAD 25.00
Cancellations or changes of reservation have to be
reported to us in a written way (e-mail, fax, by post). Failing
to cancel a reservation or report a change causes 100% cancellation
penalty.
All rates are subject to change.
